Rupiahtoto Privacy Policy: Protecting Malaysian Users' Information
At rupiahtoto, we take the protection of your personal information seriously. This document clearly explains how we collect, use, store, and safeguard your data.
Effective date: 1 January 2026
1. Information We Collect
Rupiahtoto collects various types of information when you register, log in, or use our platform. Understanding what data we collect helps you make more informed decisions about using our services.
Account information: During registration, we collect your full name, email address, phone number, and identity verification details required to meet the platform's compliance obligations.
Device and browser information: We collect technical data such as device type, operating system, browser version, IP address, screen resolution, and session data. This information is used to optimise the user experience and identify technical issues.
Payment information: For transactions in MYR (RM), we record transaction details including amount, timestamp, payment method, and verification status. Full bank account numbers or card details are not stored directly on our servers — they are processed through certified third-party payment processors.
Usage data: We record in-platform activity such as pages visited, games played, bets placed, and session duration. This data helps us improve the overall user experience.
2. How We Use Your Information
All information we collect is used responsibly and only for legitimate purposes. rupiahtoto does not sell or rent users' personal data to third parties for advertising purposes.
Your information is used for the following purposes:
- Creating and managing your user account securely.
- Processing deposit and withdrawal transactions in MYR (RM).
- Verifying your identity to meet financial compliance requirements.
- Providing effective and relevant customer support.
- Sending important notifications related to your account, promotions you have opted into, or platform updates.
- Detecting and preventing fraud, money laundering, and any suspicious activity.
- Analysing usage patterns for ongoing platform improvements.
- Complying with applicable laws and regulations in Malaysia.
3. Use of Cookies and Tracking
Rupiahtoto uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our site.
Types of cookies we use:
- Session cookies: Required to maintain your login session while using the platform. These cookies expire automatically when you close your browser.
- Preference cookies: Stores your preferences such as display language and preferred content layout.
- Analytics cookies: Collects data on how users interact with the platform to help us understand performance and improve functionality.
- Security cookies: Helps detect and prevent fraudulent activity by identifying unusual access patterns.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on servers protected with industry-standard SSL encryption. rupiahtoto implements multiple layers of technical and organisational security controls to safeguard your information against unauthorised access, modification, disclosure, or destruction.
Our security measures include data encryption in transit and at rest, role-based access controls for internal staff, continuous system monitoring, and regular security audits. Your data is retained for as long as necessary to fulfil the original purpose of collection or to meet legal and financial regulatory requirements.
Third-Party Sharing
Rupiahtoto does not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share data with the following parties in limited circumstances:
- Payment processors: To enable MYR financial transactions to be processed securely through approved payment gateways.
- Technical service providers: Companies that assist us in operating the platform, analytics, and infrastructure, subject to strict confidentiality agreements.
- Law enforcement authorities: When required by law, court order, or a lawful request from a Malaysian government agency.
All third parties working with us are bound by data protection obligations equivalent to the standards we uphold.
5. User Rights & Policy Changes
Your Rights Over Personal Data
As a rupiahtoto user, you have specific rights regarding your personal data. We respect these rights and will respond to valid requests within a reasonable timeframe.
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If you find that the information we hold is inaccurate or outdated, you have the right to request a correction. You may also update certain details directly through your account profile settings.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained for a specified period to meet legal requirements or financial regulatory compliance.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications. You may unsubscribe from our mailing list at any time.
Changes to This Policy
Rupiahtoto reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or your registered email before the changes take effect. We recommend reviewing this page periodically.
For any questions about this privacy policy or to submit a request regarding your data, please contact the rupiahtoto support team at [email protected] or refer to our FAQ page for further information.
Questions About Your Privacy?
Our team is here to help. Check the FAQ page for quick answers, or log in to your account to manage your personal data settings directly.